Intercom
Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install t
Open source Open in the app JSON README (API)
About
Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your Intercom workspace to get real-time insights from customer data.
Details
- Kind
- Plugins
- Topic
- Productivity
- Publisher
- intercom
- Origin
- marketplace
- Category
- ferramentas
- Stars
- 2
- Forks
- 2
- Open pull requests
- 1
- Last push
- 2026-04-30T14:26:44Z
- Repository state
- ativo
- License
- MIT
- Added
- 2026-08-30 01:48:58
- Updated
- 2026-09-12 04:04:13
- Origin id
intercom/claude-plugin-external/intercom
README
# Intercom Plugin for Claude Code Connect your Intercom workspace to Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger — all from your terminal. ## Prerequisites - An [Intercom](https://www.intercom.com) workspace - [Claude Code](https://docs.anthropic.com/en/docs/claude-code) CLI installed - Your Intercom workspace must be US-hosted (EU and AU support coming soon) ## Installation ``` /plugin install intercom ``` ## Available Skills | Skill | Invocation | Description | |-------|-----------|-------------| | **Intercom Analysis** | Auto-triggered | Analyze conversations, find support patterns, investigate customer issues, and look up contacts. Triggers automatically when you ask about your Intercom data. | | **Install Messenger** | `/intercom:install-messenger [framework]` | Install the Intercom Messenger with secure JWT-based identity verification. Supports React, Next.js, Vue.js, and plain JavaScript. | | **Install CLI** | `/intercom:install-cli` | Install and authenticate the [`@intercom/cli`](https://www.npmjs.com/package/@intercom/cli) command-line tool for shell access, scripting, and workspace provisioning. | | **Customer 360** | `/intercom:customer-360 [email or company]` | Build a comprehensive customer profile with conversation history, account context, and interaction timeline. | ## Usage Examples **Analyze recent support trends:** ``` Show me the most common topics in open conversations this week ``` **Investigate a customer issue:** ``` Look up all conversations from jane@example.com and summarize her issues ``` **Build a customer profile:** ``` /intercom:customer-360 jane@example.com ``` **Install the Messenger:** ``` /intercom:install-messenger react ``` **Install the CLI:** ``` /intercom:install-cli ``` **Get conversation details:** ``` Pull up conversation #12345 and show me the full thread ``` ## Access & Limitations - **Safe, read-only access** — The plugin can search and retrieve data but cannot create, update, or delete conversations, contacts, or other Intercom objects. Your workspace data is never modified. - **US region only** — Currently supports US-hosted Intercom workspaces. EU and Australia region support is planned. - **Rate limits** — Search operations are subject to Intercom API rate limits. The MCP server handles throttling automatically. ## Resources - [Intercom Developer Hub](https://developers.intercom.com) - [Intercom API Reference](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/conversations/conversation/) - [Intercom Messenger Setup Guide](https://www.intercom.com/help/en/articles/170-install-intercom-on-your-website-or-web-app) - [Claude Code Documentation](https://docs.anthropic.com/en/docs/claude-code) ## License MIT — see [LICENSE](LICENSE) for details.