voicenter
Manage Voicenter Cloud contact center real time communication with your own app or CRM using claude code and voicenter skills and mcp plugin
Open source Repository Open in the app JSON README (API)
About
Manage Voicenter Cloud contact center real time communication with your own app or CRM using claude code and voicenter skills and mcp plugin. control calls, get real time webhooks, active auodialer campiagns, reports, users and Queues, and much more.
Details
- Kind
- Plugins
- Topic
- Productivity
- Publisher
- voicenterteam
- Origin
- marketplace
- Category
- ferramentas
- Stars
- 3
- Forks
- 1
- Last push
- 2026-08-16T12:28:15Z
- Repository state
- ativo
- Language
- Python
- License
- MIT
- Added
- 2026-08-30 01:48:58
- Updated
- 2026-08-30 01:48:58
- Origin id
voicenterteam/claude-marketplace/voicenter
README
# Voicenter Claude Code Plugin Marketplace Official Claude Code plugins for integrating the Voicenter telephony platform into your application or CRM. ## Plugins in this repository This repo is a **marketplace** (a monorepo of plugins), not a single plugin. `voicenter` is the name of the *marketplace* — it is the `@marketplace` suffix in an install command and the MCP server key, and it is **not** a plugin. Each plugin below lives in its own subdirectory with its own `plugin.json`, and installs under its own name: | Plugin | Directory | Install | |---|---|---| | **voicenter-mcp** | [`plugins/voicenter-mcp`](plugins/voicenter-mcp) | `/plugin install voicenter-mcp@voicenter` | | **voicenter-api** | [`plugins/voicenter-api`](plugins/voicenter-api) | `/plugin install voicenter-api@voicenter` | | **voicenter-bot-builder** | [`plugins/voicenter-bot-builder`](plugins/voicenter-bot-builder) | `/plugin install voicenter-bot-builder@voicenter` | > **Indexing this repo?** Read the three `plugins/*/.claude-plugin/plugin.json` manifests, not the > root `.claude-plugin/marketplace.json` `name`. There is deliberately no plugin named `voicenter`. ## Quick Start ```bash # 1. Add the Voicenter marketplace /plugin marketplace add VoicenterTeam/claude-marketplace # 2. Install the live MCP plugin (direct API access from Claude) /plugin install voicenter-mcp@voicenter # 3. Install the API skills plugin (integration guides for all 16 API skills) /plugin install voicenter-api@voicenter # 4. (Optional) Install the bot-builder plugin (design Voicenter Bots end-to-end) /plugin install voicenter-bot-builder@voicenter ``` --- ## Plugins ### `voicenter-mcp` — Live API Access Connects Claude Code directly to `https://mcp01.voicenter.co/mcp`. Authentication is handled via **OAuth** — no tokens or environment variables to configure. Claude Code launches the OAuth browser flow automatically on first use. **Skills:** `/setup` — OAuth connection guide. --- ### `voicenter-api` — 16 API Integration Skills Each skill teaches Claude exactly how to help you build a specific Voicenter API integration — correct endpoints, real request/response examples, and TypeScript code. | Skill | API Type | Description | |---|---|---| | `/voicebot` | In/Out (push) | Build the endpoint the Voice Agent calls mid-conversation to fetch CRM data | | `/click2call` | Outgoing | Initiate 2-leg calls from your CRM | | `/popup-screen` | Incoming (push) | Build the endpoint Voicenter calls to display caller data to agents | | `/cdr-notification` | In/Out (push) | Receive call records + AI analysis after every call ends | | `/external-layer` | Incoming (push) | Route inbound calls based on your CRM business logic | | `/call-log` | In/Out | Pull CDR records with filters (up to 10,000 per request) | | `/blacklist` | Outgoing | Add/remove numbers from the dialing blacklist | | `/mute-recording` | In/Out | Pause/resume call recording in real time (PCI compliance) | | `/extension-list` | In/Out | List all SIP extensions, users, and departments | | `/real-time` | In/Out | Stream live call and agent events via socket.io SDK | | `/productive-dialer` | Outgoing | Manage campaigns, upload leads, control dialing | | `/login-logout` | In/Out | Set agent login/logout and status from your CRM | | `/lead-tracker` | Incoming | Track which marketing campaign generated each call (JS SDK) | | `/active-calls` | In/Out | Snapshot of all live calls and queue activity | | `/get-call-history` | In/Out | Pull one call by `CallID` with AI analysis — summary, emotions, personality traits, insights | | `/crm-onboarding` | Playbook | Scoping a new CRM integration: API vs extension, Push vs Pull, screen-pop ownership, station codes | --- ### `voicenter-bot-builder` — 3-skill Bot Authoring Pipeline Design and emit deployable Voicenter Bot JSON through a guided interview. Build-time tooling — used once per bot, not per call. Hands off through one shared `agent-spec.md` file. | Skill | Phase | Purpose | |---|---|---| | `/voicenter-bot-spec-designer` | 1 — Structural | Interview-driven design: identity, persona, intent graph, slots, RT specifics | | `/voicenter-bot-intent-detail-author` | 2 — Per-intent language | Slot descriptions, validationPrompt, RT-specific announcements, post-execution instructions (Conversation Routines style) | | `/voicenter-bot-json-assembler` | 3 — Wire-format projection | Mechanical projection of the spec into Bot JSON; runs the §15.4 cross-reference pass (25 checks, most blocking); emits `bot-<id>-<date>.json` plus a banner of fail-loud sentinels | --- ## Authentication **MCP plugin:** OAuth — Claude Code handles the browser flow automatically on first connection. No tokens or environment variables required. **Code-based APIs (skill plugins):** Use the `code` parameter — your organization's API token provided by the Voicenter back office. The requesting server's IP must be authorized in CPanel. **Push APIs (VoiceBot, Pop-Up Screen, CDR Notification, External Layer):** Voicenter calls *your* endpoint. Configure your URL in the Voicenter CPanel. --- ## API Quick Reference | API | Base URL | Auth | |---|---|---| | Click2Call | `https://api.voicenter.com/ForwardDialer/click2call.aspx` | `code` param | | Call Log | `https://api.voicenter.com/hub/cdr/` | `code` param | | Blacklist | `https://api.voicenter.com/Blacklist/` | `Code` param | | Extension List | `https://monitor.voicenter.co.il/Comet/api/GetExtensions` | `code` param | | Productive Dialer | `https://api.voicenter.com/ForwardDialer/Dialer/` | `Code` param | | Login/Logout | `https://api.voicenter.com/UserLogin/SetStatusFromAPI` | `Code` param | | Active Calls | `https://monapisec.voicenter.co.il/comet/API/` | `code` param | | Mute Recording | `https://<monitorX>.voicenter.co/api/MuteUnmuteCalls` | no auth param | | Real-Time | EventsSDK (socket.io) | token / user / account | | Lead Tracker | JS CDN script | token param | | VoiceBot | Your endpoint (Voicenter calls you) | — | | Pop-Up Screen | Your endpoint (Voicenter calls you) | — | | CDR Notification | Your endpoint (Voicenter calls you) | — | | External Layer | Your endpoint (Voicenter calls you) | — | --- ## Resources - **API Documentation:** https://www.voicenter.com/API - **CPanel:** https://cpanel.voicenter.com - **Real-Time SDK:** https://github.com/VoicenterTeam/VoicenterEventsSDK - **Developer Support:** [api@voicenter.com](mailto:api@voicenter.com) --- ## License MIT © Voicenter