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  "body": "# Dormant Account Remediation Agent\n\n> B-2101 • Retail Banking & Deposits\n\n## Overview\n\n- **Persona:** Deposit Operations Analyst\n- **Department:** banking\n- **Objective:** Classify every core_accounts record crossing its state-specific dormancy trigger, reconcile account_transactions and standing_orders activity against BigQuery historical_metrics before filing, and lift Dormant accounts remediated per month from 1,200 to 4,800 while cutting escheatment filing errors from 35 to 3 per quarter.\n\n## KPI summary\n\n- **Dormant accounts remediated per month**: 1,200 → 4,800\n- **Escheatment filing errors per quarter**: 35 → 3\n- **Manual review hours per week**: 60 hrs → 8 hrs\n\n## Contents\n\n- [Playbook — role, scope, guardrails](/playbook.md)\n- [Source Systems](/systems/index.md)\n- [Data Entities](/tables/index.md)\n- [Agent Tools](/tools/index.md)\n- [Workflow Stages](/workflow/index.md)\n- [Query Capabilities](/queries/index.md)\n- [Eval Scenarios](/tests/index.md)\n- [Source Documents](/document",
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